Last Updated: 3.1.26

These Terms & Conditions (“Agreement”) govern the purchase and participation in the 1-Hour Private Business Strategy Call provided by Stephanie Starr / SoulBiz (“Company,” “we,” “us,” or “our”). By completing your purchase, you (“Client,” “you,” or “your”) agree to be legally bound by the terms below.

1. Description of Service

The Company provides a one-hour private business strategy consultation conducted via Zoom (the “Session”).

The Session may include strategic guidance related to business positioning, offers, marketing, messaging, funnels, sales processes, and general business development.

The Session is educational and advisory in nature only and does not constitute legal, financial, accounting, or psychological advice.

2. Scheduling

After purchase:

A confirmation email will be sent with next steps.

The Company will contact the Client to schedule the Session at a mutually agreed time.

The Session must be scheduled within 60 days of purchase unless otherwise agreed in writing.

Failure to schedule within this period may result in forfeiture of the Session without refund.

3. Client Responsibilities

The Client agrees to:

Attend the Session on time.

Provide accurate information relevant to the consultation.

Participate respectfully and professionally.

Ensure adequate internet access and technical capability for Zoom participation.

The Company is not responsible for missed time due to Client technical issues or lateness.

4. No Refund Policy (All Sales Final)

Due to the limited availability, time reservation, and personalized nature of this service:

All purchases are final.

No refunds, partial refunds, credits, or exchanges will be provided under any circumstances, including but not limited to:

Change of mind

Scheduling conflicts

Failure to attend the Session

Dissatisfaction with advice or outcomes

Business or financial results achieved or not achieved

By completing your purchase, you expressly acknowledge and agree that this is a non-refundable service except where required by applicable law.

5. Rescheduling Policy

The Client may reschedule the Session with at least 24 hours’ written notice.

One reschedule is permitted.

Missed sessions or cancellations with less than 24 hours’ notice are considered completed and forfeited.

No refunds or replacement sessions will be issued for missed appointments.

6. Recording & Materials

The Company may provide notes, recordings, or follow-up materials at its discretion.

All materials remain the intellectual property of the Company and are licensed for personal business use only.

The Client may not reproduce, distribute, teach, sell, or share materials without written permission.

7. Results Disclaimer

The Company makes no guarantees regarding income, business growth, client acquisition, or financial outcomes.

Business results depend on many factors outside the Company’s control, including implementation, experience, market conditions, and individual effort.

8. Limitation of Liability

To the fullest extent permitted under the laws of British Columbia:

The Company shall not be liable for indirect, incidental, consequential, or economic losses arising from participation in the Session.

Total liability shall not exceed the amount paid for the Session.

9. Chargebacks & Payment Disputes

The Client agrees to contact the Company directly to resolve concerns prior to initiating a chargeback or payment dispute.

Initiating a chargeback without first attempting resolution constitutes a breach of this Agreement and may result in recovery actions where permitted by law.

10. Confidentiality

Information shared during the Session will be treated as confidential and will not be disclosed to third parties except where required by law.

11. Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the Province of British Columbia, Canada.

Any disputes shall be resolved exclusively within British Columbia courts.

12. Acceptance of Terms

By completing payment, you confirm that you have read, understood, and agree to these Terms & Conditions in full.

PRIVACY POLICY

Last Updated: February 28, 2026

Stephanie Starr / SoulBiz (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how your information is collected, used, and protected when you visit our website or purchase our services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

Name

Email address

Billing information

Business information submitted through forms

Social media links and content provided for audits

Communications sent to us

Payment information is processed securely through third-party payment processors and is not stored by us.

2. How We Use Your Information

Your information may be used to:

Deliver purchased services

Communicate regarding your purchase

Schedule consultations

Provide audits or strategic recommendations

Improve services and customer experience

Send updates or marketing communications (you may unsubscribe at any time)

We collect only the information reasonably necessary to provide services.

3. Payment Processing

All payments are processed through secure third-party providers (such as Stripe or PayPal). We do not store or have access to your full credit card details.

These providers operate under their own privacy policies.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Information may only be shared:

With trusted service providers required to operate our business (email platforms, scheduling tools, hosting providers)

When required by law

To protect legal rights or prevent fraud

5. Data Security

We take reasonable administrative and technical measures to protect personal information from loss, misuse, unauthorized access, or disclosure.

However, no internet transmission can be guaranteed 100% secure.

6. Cookies & Analytics

Our website may use cookies and analytics tools to:

Understand visitor behavior

Improve website performance

Enhance user experience

You may disable cookies through your browser settings.

7. Email Communications

If you join our email list or make a purchase, you may receive communications related to services, updates, or educational content.

You may unsubscribe at any time using the link provided in emails.

8. Your Rights

Under Canadian privacy law, you may request:

Access to your personal information

Corrections to inaccurate information

Removal of your data where legally permissible

Requests may be submitted using the contact information below.

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

10. Third-Party Links

Our website may contain links to third-party platforms. We are not responsible for the privacy practices of external websites.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of any revisions.

12. Contact Information

For privacy-related inquiries, contact:

Stephanie Starr / SoulBiz
Email: steph@soulbiz.com
Location: British Columbia, Canada

Last Updated: [Insert Date]

The information, services, and materials provided by Stephanie Starr / SoulBiz (“Company”) are intended for educational and informational purposes only.

By purchasing or participating in any service, you acknowledge and agree to the following:

1. No Professional Advice

Services provided do not constitute legal, financial, accounting, tax, medical, or psychological advice.

You are responsible for seeking licensed professionals where appropriate.

2. No Earnings or Results Guarantees

We make no guarantees regarding:

Income levels

Business success

Client acquisition

Audience growth

Marketing performance

Results vary significantly based on individual effort, implementation, experience, market conditions, and external factors beyond our control.

Past results or client examples are illustrative only and do not guarantee similar outcomes.

3. Personal Responsibility

You acknowledge that all business decisions and actions taken following consultations or audits are your sole responsibility.

The Company is not liable for business outcomes or decisions made based on provided information.

4. Testimonials & Examples

Testimonials and case studies represent individual experiences and are not guarantees of future results.

5. Limitation of Liability

To the fullest extent permitted under the laws of British Columbia, Canada, the Company shall not be liable for any direct or indirect damages arising from the use of services or reliance on provided information.

6. External Platforms

We are not responsible for policies, algorithm changes, or actions taken by third-party platforms including social media networks or payment processors.

7. Acceptance

By purchasing services or using this website, you acknowledge that you have read, understood, and agreed to this Disclaimer.